More of the designs close to my heart View all
About Joan
Hi, I’m Joan, and welcome to Joan’s Bag. For years, this shop has been more than a place where bags are made. It’s been my dream, my pride, and a piece of my heart in every design.
In my little workshop, I’ve poured my soul into each bag with care, most made from soft vegan leather chosen not only for beauty but also for kindness to our planet. Your support has turned customers into friends and made this journey unforgettable.
This is not a goodbye, but a love that stays with you. May the bags you carry bring you joy, just as making them has filled my heart.

Lifetime Craftsmanship Guarantee
When I create a bag, I create it to last. Each piece is made with honest materials and genuine attention to detail. I offer a Lifetime Craftsmanship Guarantee as my personal promise to you. If your bag ever needs repair because of the way it was made, I will take care of it. Your bag is meant to stay with you for many years, just as it was intended.
Customers love my bags!
Questions?
I've got answers
I’m always here to help. Whether you have questions, need support, or just want to chat about the bags, you can reach out anytime.
Available Hours:
- Monday to Friday: 9:00 AM to 5:00 PM
- Closed on Weekends and Public Holidays
I do my best to reply within 48 hours.
Email: support@joan-bags.com
I want you to feel happy with your bag. If it’s not quite right, you can return it within 14 days from the day you receive it. Just send me an email and I will take care of everything.
Email: support@joan-bags.com
You can pay safely and easily. I accept Amex, Maestro, Visa, MasterCard, Apple Pay, Google Pay, and PayPal.
Each bag is carefully handcrafted in my workshop. I personally select every piece of leather and oversee each step of the process. Every bag is made to last and designed with love and attention to detail.
Leather is a natural material that ages beautifully with the right care. If your bag is made from classic real leather, I recommend using a leather conditioner every few months and storing it in a cool, dry place when you’re not using it. You can find my full care tips in the Leather Care Guide.
If your bag is made from my premium vegan leather, it’s just as easy to maintain, simply follow the steps in my Vegan Leather Care Guide.
And if you’re ever unsure, I’m always happy to offer personal advice.
Yes, I offer free shipping on all orders. Once your bag has been shipped, I will send you a tracking number so you can follow its journey to you.